Contact Us
USA Casino is an independent comparison site covering online casinos available to players in the United States. If you have a question about our reviews, a concern about content on this site, or simply want to understand how we work, this is the right place to start.
We read every message we receive. Response times vary depending on volume, but we prioritise anything related to inaccurate information, responsible gambling concerns, or editorial disputes.
What You Can Reach Us About
- Editorial questions — If you think a review is inaccurate, outdated or missing something important, let us know. We take factual corrections seriously and will investigate any concern raised in good faith.
- Responsible gambling — If you or someone you know is experiencing difficulties related to gambling, please visit our responsible gambling page for information on setting limits, self-exclusion programmes and national support services. For urgent support, contact the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
- Partnership and commercial enquiries — We maintain strict editorial independence. Any commercial relationship is disclosed clearly on the relevant page and does not influence our ratings or rankings. If you represent a casino operator and have a factual query about how your site is covered, you are welcome to write to us — though editorial decisions remain ours alone.
- Technical issues — If something on the site is broken, a link is not working, or you have spotted a display problem, we would like to hear about it.
- General questions — Anything else about how USA Casino operates, who we are, or how we assess the casinos we cover.
How We Work — and Why It Matters
USA Casino earns revenue through affiliate partnerships. When a reader follows a link to a casino and creates an account, we may receive a commission from that operator. This is how independent comparison sites are typically funded, and we believe readers deserve to know about it upfront.
That commercial relationship does not determine how casinos are ranked. Our editorial ratings reflect the factors that matter for real players — payout speed, licensing, game range, bonus conditions and banking options — not the size of any commercial arrangement. An operator cannot purchase a higher position on this site.
For more on who we are and the standards we hold ourselves to, see our About Us page. Our Terms and Conditions set out the full basis on which this site operates.
A Note on the Casinos We Cover
Every casino featured on USA Casino has been researched against a consistent set of criteria. We look at licensing status, the security of the platform, payout processing times and limits, the conditions attached to any welcome offer, and the range of games and payment methods available to US players.
If you have a dispute with a casino listed on this site, we are not able to intervene directly — we are a review and comparison publisher, not a regulator or intermediary. For disputes with a licensed operator, the relevant state gaming authority is the appropriate body to contact. You can also reach out to the casino's customer support team directly; reputable operators are required to have a complaints process in place.
Responsible Gambling Resources
We include this on every contact page because it matters. Gambling should be an entertainment choice made freely and within your means. If it has stopped feeling that way, the following organisations provide free, confidential support to people in the United States:
- National Problem Gambling Helpline — 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous — peer support groups available nationwide
- National Council on Problem Gambling (NCPG) — ncpgambling.org
Most licensed online casinos also offer self-exclusion tools, deposit limits and cooling-off periods directly through your account settings. Our responsible gambling guide explains how to use these tools and what your options are if you need to take a break.